Table of Contents
What is result code 87 on DIRECTV?
The DIRECTV server may be unavail- able or the customer’s router could be blocking access. If 87 still occurs, verify access to TVApps, VOD, YouTube and inform the customer that they may need to disable router Firewalls which may be blocking con- nections for DIRECTV services.
What does code 88 mean with Direct TV?
Your receiver is connected to DIRECTV via the. Internet. This is a completion code, not a failure code, and indicates that. the receiver has successfully connected to the Internet and the DIRECTV.
What does code 970 mean on DIRECTV?
Trying to watch an on demand episode, and get the message: “There was a problem downloading this program. Please try again later (970).” • Updated.
What does DIRECTV code 622 mean?
If you see Video Connection Lost or error codes 620, 621, 622, 623, 624, or 625 on your TV screen, one of your DIRECTV receivers has lost connection. Follow the prompts on your TV screen to begin troubleshooting. These tips include: Checking the connecting cables on your Genie Mini receiver(s) for a tight fit.
What does code 625 mean on DIRECTV?
receiver has lost video connection
DIRECTV error code: 620, 621, 622, 623, 624, or 625. Your receiver has lost video connection.
What does code 303 mean on DIRECTV?
A 303 See Other error is a status response code telling you that the URL you’re trying to access is redirecting you to another URL. You’ll receive the 303 See Other error when this communication doesn’t happen correctly.
How do I troubleshoot my DIRECTV receiver?
DIRECTV Not Working: How to Troubleshoot
- Check the Receiver’s Power Supply.
- Check TV Inputs.
- Check for DIRECTV Service Outage.
- Check All Cables and Connections.
- Reboot the DIRECTV Receiver.
- Ensure You Have a Valid Subscription.
- Reset DIRECTV Receiver to Factory Settings.
- If Your DIRECTV NOW is Not Working:
Why is my On Demand not working?
Common On Demand Issues Confirm there isn’t an outage in your area. If the issue continues, reboot your receiver by unplugging the power cord and allow at least 60 seconds before plugging it back in. Allow at least 20 minutes for the receiver to fully recover and turn it back on.
What does code 611 mean on DIRECTV?
What causes DirecTV channel 611 error? This error often comes up when the DirecTV equipment you use is having issues effectively communicating with the primary genie receiver. Some of the top reasons that lead to this are as follows; Error in the connection between the Genie DVR and the wireless video bridge.
Why is my On Demand not working for directv?
To fix DirecTV On Demand not working, reset the receiver. Next, check the internet connection and reset it. This should get it back to working again.
What causes DIRECTV to lose signal?
A phenomenon called “rain fade” is one common cause of DirecTV signal loss. Rain fade happens when atmospheric conditions disrupt communication between DirecTV’s broadcasting network and your home receiver.
Why am I getting no signal on my DirecTV?
Solution 1: Check that your TV is set on the right input Power your TV and receiver off and back on. 2. Ensuring that the TV is on, slowly go through the available inputs, pausing briefly at each until a DIRECTV picture returns.
How do I troubleshoot DirecTV error code numbers and messages?
Learn how to troubleshoot DIRECTV error code numbers and messages. In rare instances, you may see an error code or message on your TV screen. In most cases, you can easily fix the issue by restarting your receiver or refreshing your service. Learn more about these errors below including step-by-step troubleshooting instructions.
What is the OSD number for DirecTV customer service?
Contact DTV – Related OSD is 777 for broadband connected boxes. Conflict between your current billing information and authorized services. PPV event, day and time needs to be escalated by CS to the DIRECTV Support Center; resolution is normally 1 business day.
Why is there no guide information on my DirecTV box?
“Missing Guide Info: Your receiver has not received guide information from the satellite for the past (3-13) hours. Please contact DIRECTV Customer Service (920).” This is normally a signal issue and often occurs because the customer cannot get the 119 signal.
Why can’t I get channels on my DirecTV receiver?
Your receiver has not been activated for DIRECTV service, or your receiver has received only part of the data it needs to decode our satellite signal. The channel you’re trying to watch is not included in your programming package, or your receiver is not processing the programming information on this channel.