Miscellaneous

How do I speak to someone at Mr. Cooper?

How do I speak to someone at Mr. Cooper?

Please contact our Customer Service department at 833-685-2565 for further assistance.

Is Nationstar the same as Mr. Cooper?

Nationstar Mortgage, which rebranded as “Mr. Cooper,” agreed to a $91 million settlement this week for allegedly violating consumer protection laws after the Great Recession. The case could serve as a warning to companies that prey on borrowers during the pandemic.

How do I file a claim with Mr. Cooper?

Call Mr. Cooper, your home loan company, at 888-480-2432. Tell us how you have been affected and provide us with an updated address, if you have been temporarily relocated.

Is Seterus Now Mr. Cooper?

Cooper completes acquisition of IBM’s Seterus mortgage servicing platform. Mr. Cooper Group (the company formerly known as Nationstar) revealed this week that it completed its acquisition of IBM’s Seterus mortgage servicing platform in a deal that will add 300,000 new customers to Mr. Cooper’s servicing portfolio.

What bank does Mr. Cooper use?

Since the majority of Mr. Cooper loans are owned by Fannie Mae or Freddie Mac, there’s a good chance your loan is owned by one of these investors: Click here to see if your loan is owned by Fannie Mae. Click here to see if your loan is owned by Freddie Mac.

Why did Nationstar change name?

In August 2017, Nationstar began doing business as Mr. Cooper, a name change meant to “personalize the mortgage experience”.

Who owns nationstar mortgage?

Mr. Cooper GroupMr. Cooper / Parent organization

What happened to Seterus?

Seterus is no longer operating. On Feb. 28, 2019, after the relevant period covered by the Bureau’s investigation, Seterus was sold and its entire mortgage servicing portfolio was transferred to Nationstar Mortgage LLC, doing business as Mr. Cooper.

Who bought Seterus mortgage company?

Nationstar Mortgage LLC
On February 28, 2019, Nationstar Mortgage LLC, a Delaware limited liability company and an indirectly held, wholly-owned subsidiary of Mr. Cooper Group Inc., completed the previously-announced acquisition of the Seterus mortgage servicing platform and assumed certain assets related thereto from IBM.

Why did Nationstar change name to Mr. Cooper?

Cooper as its new name, a release from the company said the name was chosen to “personify the next generation of home loan servicing and lending,” and “represents a more personal relationship customers can have with their home loan company by recognizing the critical role of a customer advocate in delivering a positive …

Why did Nationstar change their name to Mr. Cooper?

Does bank of America own Mr. Cooper?

Since the majority of Mr. Cooper loans are owned by Fannie Mae or Freddie Mac, there’s a good chance your loan is owned by one of these investors: Click here to see if your loan is owned by Fannie Mae.

Who is Seterus mortgage?

(Seterus), a former mortgage servicer based in North Carolina, and Kyanite Services, Inc. (Kyanite), Seterus’s former parent company and its successor in interest.

Does Seterus still exist?

Seterus is no longer operating. On Feb. 28, 2019, after the relevant period covered by the Bureau’s investigation, Seterus was sold and its entire mortgage servicing portfolio was transferred to Nationstar Mortgage LLC, doing business as Mr.