Can you claim delay repay for Cancelled trains?

Can you claim delay repay for Cancelled trains?

Delay Repay is a national scheme that train companies use to compensate you for unexpected delays and cancellations to their services. If you arrive late at your destination because of a delay or cancellation to a National Rail service, you can claim your Delay Repay compensation.

How much is delay repay?

Season Tickets

Length of delay Compensation
15 to 29 minutes 12.5% of your daily travel cost
30 to 59 minutes 25% of your daily travel cost
60 to to 119 minutes 50% of your daily travel cost
120 minutes or longer 100% of your daily travel cost

How long do Southern Rail refunds take?

You should get your money back within 10 working days. All refunds have to be given back to you in the same way that you paid. If you bought your ticket using a debit or credit card, a member of the refunds team will phone you to process the refund.

How long are trains delayed for refunds?

For return tickets, there are a few more rules. If your delay is between 30-59 minutes, normally compensation is 25% of the full fare, over 60 minutes that goes up to 50%, and if the delay is 120 minutes or more you could get 100% of the return ticket fare back.

What are your rights if your train is Cancelled?

If your train is delayed or cancelled, and you do not travel, you can claim for a full refund. If your train is delayed and you do travel, you may be entitled to compensation. The amount of compensation depends on the length of the delay and as agreed in the Train Company’s Passenger Charter.

How do I get a refund on a Cancelled train ticket?

Indian Railways Refund: If you have an e-ticket but the train you were supposed to travel on gets cancelled due to any reason, you don’t have to go anywhere to get your ticket cancelled. The money automatically gets refunded when the train gets cancelled. Thus, there is no need to file the Ticket Deposit Receipt (TDR).

What if train is late by 2 hours?

If the train is running late by more than three hours of scheduled departure, no cancellation charge will be levied. Full money will be refunded to passengers holding confirmed, RAC, and wait-listed tickets in such case (subject to the condition that the ticket is surrendered prior to actual departure of train).

How does delay repay work with a season ticket?

The Delay Repay compensation scheme was introduced in 2007. Under this scheme, a passenger is entitled to 50% of the cost of a single fare if a train is delayed by more than 30 minutes, irrespective of the cause of the delay.

What is delay repay?

Delay Repay is a national scheme train companies use to compensate passengers for delays. You can claim compensation if you’re delayed by 15 minutes or more when you travel with us (except when delays are caused by planned engineering work).

How do I claim my train ticket refund?

How do I file a TDR for Train tickets booked through IRTCTC?

  1. Login to your IRCTC Account.
  2. Click to Booked Ticket History.
  3. List of tickets where date of Journey has elapsed.
  4. Select PNR for which TDR is to be filed and click “File TDR” Button.
  5. Select the passenger name from the ticket details for claiming TDR refund.

What if my train is Cancelled do I get a refund?

For trains cancelled by Indian Railways, full refund will be provided automatically by IRCTC. Users need not cancel their e-tickets. Full fare will be credited back into users accounts from which payment was made. 1.

How much money will be refunded on cancellation of train?

If a confirmed ticket is cancelled within 48 hrs and up to 12 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.

What happens if booked train is Cancelled?

If train is cancelled, e-ticket will be automatically cancelled and user will receive SMS informing him/her about the cancellation of e-ticket. To check the cancellation status of such tickets, Please login to IRCTC e-ticketing website and visit: My Account→My Transactions→Ticket Cancellation History.

What if my train is late more than 3 hours?

Will I get refund if I miss my train?

Missed Train Confirm ticket You may get refund from railways by filing TDR (ticket deposit receipt) as per extant rules citing reasons for not travelling. Since chart has been prepared you can’t cancel the ticket, you can only file TDR within one hour after departure of the train from charting station.

Can you claim delay repay for contactless?

Can I claim Delay Repay if using Oyster, Pay As You Go or Contactless Payment? Yes, if you’ve travelled on our services and your journey has been delayed by 15 minutes or more you can claim compensation.

How do I check my refund status?

  1. Visit IRCTC website. Go to the official website of IRCTC- to check the status of your refund process.
  2. Login to the IRCTC website. On the IRCTC homepage, click on ‘LOGIN’ which is written red color.
  3. My Transaction. Once you logged in, click on ‘My Transaction’ under the ‘My Account’ tab.
  4. Ticket Refund History.

How do I get a refund for a Cancelled train during lockdown?

According to IRCTC refund rules, you can get a refund for e-Tickets booked online through the IRCTC platform (website or mobile app) by cancelling them online. Applicable cancellation fees will be deducted from the amount and the refund will be made to the account through which you had made the payment.

How can I file TDR after 72 hours?

Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel. TDR shall be filed upto 72 hours of actual arrival of the train at passenger’s destination and the original certificate (GC/EFT) issued by the ticket checking staff is to be sent through post to IRCTC.

Can we postpone train tickets?

Yes, Indian Railways allow extension of journey. This can be done by approaching the ticket checking staff either before reaching your destination or after completion of booked journey. The fare for the extended portion of the journey will be collected without the benefit of telescopic rates.